Fastwin Privacy Policy — Your Data Is Completely Safe With Us

Fastwin takes your privacy seriously. This Privacy Policy explains what information Fastwin collects, why it collects it, how it is used, and how it is kept secure. This policy applies to both the Fastwin website and mobile app.

We believe transparency is the foundation of trust. That's why this policy is written in plain language — not complex legal jargon. If you have any questions, our support team is always ready to help.

Fastwin will post a notice on the platform whenever this policy changes. For significant updates, a message may be sent to your registered mobile number. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Fastwin only collects information that is necessary. We never request excessive or irrelevant data. Below is a breakdown of the types of information we collect:

Information collected at registration:

Information Collected During KYC Verification:

Information Collected Automatically During Use:

Payment-Related Information:

Please note that Fastwin does not collect payment card or bank account numbers, as all payments are processed directly through bKash, Nagad, and Rocket.

Fastwin uses your information only for specific purposes. Below is an explanation of what data we collect and why:

Fastwin never shares your information with advertisers or third parties for marketing purposes.

Fastwin does not sell your data. However, limited information may be shared in specific circumstances to deliver our services:

• Payment Service Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket. Each of these providers maintains its own privacy policy.
• Legal Obligations: Under Bangladeshi law, data may be disclosed in response to valid requests from government authorities or courts. In such cases, we provide only the minimum information required.
• Fraud Prevention Agencies: Reporting suspected money laundering or fraud to the relevant authorities is a legal obligation.
• Technology Service Providers: Limited information may be shared with trusted technology partners for services such as server hosting and security. These partners are not permitted to use this data for their own purposes.

Outside of the reasons stated above, Fastwin does not share your information with anyone — this is a commitment we strictly uphold.

Fastwin uses industry-leading technology to protect your information. The key components of our security framework include:

If you ever feel your account security has been compromised, change your password immediately and contact Fastwin support.

Fastwin uses cookies on its website. Cookies are small files stored in your browser that help improve your experience. The types of cookies used on Fastwin are:

• Essential Cookies: These cookies are essential for the site to function. They handle things like keeping you logged in and saving your bet slip.
• Functional Cookies: To remember your preferences — such as language settings or display options.
• Analytics Cookies: Used to collect statistics such as which pages are visited most and how fast the site performs. This data is anonymised.

You can disable cookies through your browser settings, though doing so may affect the functionality of certain features.

Fastwin does not retain data longer than necessary. The general data retention policy is as follows:

• While your account is active: all account and transaction data is retained.
• After account closure: Transaction records must be retained for a minimum of 5 years to meet legal obligations.
• KYC data: Identity verification documents may be retained for up to 5 years after account closure.
• Anonymous analytics data: retained indefinitely, as it contains no personal information.

If you request account deletion, Fastwin will erase all data not subject to legal retention requirements. To submit this request, email support@fastwin.life.

You have specific rights regarding your data on Fastwin. To exercise any of these rights, please contact our support team:

• Right to Access: You can request to know what information Fastwin holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request the deletion of any data that is not subject to legal retention requirements.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Portability: You may request a copy of your data in a standard, portable format.

Fastwin will respond to any request to exercise these rights within 30 days of receipt. For complex requests, additional time may be needed, but you will be informed in advance.

Fastwin strictly enforces an 18+ policy. No one under the age of 18 may use Fastwin, and we never knowingly collect any personal information from minors.

If a parent or guardian believes their child has registered on Fastwin, please contact support@fastwin.life immediately. We will close the account and delete the associated data as quickly as possible.

A note for parents — keep your mobile banking and Fastwin account details safe and out of reach of your children.

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Fastwin's privacy team is ready to assist:

We aim to respond to privacy requests received by email within 30 days. For urgent matters, please contact us via live chat.